Stop losing customers to unanswered reviews. LocalTuneUp's AI reads every review, understands sentiment, and sends professional, on-brand replies — across all your locations, 24/7, without lifting a finger.
Every ignored review is a lost customer. Here's what's happening right now while you're not replying.
A negative review without a reply tells every future customer "we don't care." 53% of customers expect a response within 7 days — most never get one.
Google's algorithm considers review response rate as a ranking signal. Businesses that reply to reviews rank 0.5 stars higher on average than those that don't.
With 5+ locations, replying to every review takes 3-4 hours per week. Multiply that across branches, and your team is buried in admin instead of serving customers.
Copy-paste "Thank you for your review!" replies do more harm than good. Customers spot templates instantly and it signals you don't actually read reviews.
One bad review without a response can sit at the top of your profile for months. 94% of consumers say a bad review has convinced them to avoid a business.
Logging into 10+ Google Business Profiles, checking reviews one-by-one, replying individually — it's unmanageable at scale and something always slips through.
Four simple steps. Zero manual work. Every review handled professionally, instantly.
A customer posts a review on any of your Google Business Profiles. Our system detects it instantly.
Our AI reads the full review, identifies sentiment (positive, negative, neutral), and picks up specific mentions like dishes, staff, or service.
AI crafts a unique, natural-sounding reply that addresses the customer's specific feedback — not a generic template. Every reply is different.
The reply is posted on your Google Business Profile within seconds. You get a WhatsApp notification with the review + reply summary.
Every feature is built specifically for Indian businesses managing Google reviews at scale.
AI understands what the customer said — mentions of specific dishes, staff names, wait times, ambiance — and crafts a reply that addresses it directly. No two replies are ever the same.
Every review is tagged as positive, negative, or mixed. Negative reviews trigger instant WhatsApp alerts so you can personally intervene for sensitive situations before they escalate.
Set your brand voice once — friendly, formal, or casual. AI maintains consistent tone across all locations. Your Bangalore branch sounds just as polished as your Bhopal flagship.
Customer writes in Hindi? AI replies in Hindi. English? English. Hinglish? Handled. Supports 10+ Indian languages to match how your real customers communicate.
See every review across every location in one centralized feed. Filter by branch, rating, sentiment, or reply status. No more logging into profiles one by one.
Get instant WhatsApp alerts for negative reviews and a weekly review summary for all locations — star rating trends, response rates, sentiment shifts. No app to install.
See what changes when AI handles your reviews.
Everything you need to know before letting AI handle your Google reviews.
No. Our AI reads each review's full context — specific mentions of food items, staff, wait times, ambiance — and crafts a unique reply every single time. No two replies are ever the same. You set the tone (friendly, professional, casual) and AI maintains it across all locations. Most customers can't tell it's AI.
You choose. By default, AI sends a professional, empathetic reply to negative reviews that acknowledges the issue and invites the customer to reach out privately. You also get an instant WhatsApp alert so you can personally follow up if needed. You can also set it to "hold" negative reviews for manual approval before replying.
Yes. You can choose between two modes: Full Auto (AI replies instantly without waiting) or Approval Mode (AI drafts the reply, you approve or edit before it goes live). Most clients start with Approval Mode for the first week, then switch to Full Auto once they trust the quality.
Yes. AI detects the language of each review and replies in the same language. It supports Hindi, English, Hinglish, Marathi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam, and Punjabi. If a customer writes in Hindi, they get a natural Hindi reply — not a translated English template.
AI Review Auto-Reply is included in all LocalTuneUp plans at no extra charge. Plans start at ₹800/location/month for Self-Manage and ₹1,500/location/month for Done-For-You. Unlimited reviews, unlimited replies, unlimited locations. No per-reply charges.
Every unanswered review is a customer walking to your competitor. See AI Review Auto-Reply in action — book a 15-minute demo and we'll reply to your real reviews live on the call.
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